Frequently Asked Questions

Yes, World Cup Info is licensed and regulated by the Curacao Gaming Authority. We operate under a valid gaming licence and comply with all relevant laws and regulations. We also adhere to strict responsible gambling practices to protect our customers.

World Cup Info requires all customers to be at least 18 years old (or the legal gambling age in their jurisdiction, which may be 21). Age verification is performed during registration and may be requested again at any time.

To verify your account, you need to submit a clear copy of a government‑issued photo ID, a recent proof of address, and sometimes a selfie with the document. Our verification team usually processes the documents within a few hours, but it can take up to 24 hours during peak times.

World Cup Info supports a wide range of payment options including Visa and Mastercard credit and debit cards, e‑wallets such as Skrill and Neteller, ecoPayz, direct bank transfers, and cryptocurrencies like Bitcoin, Ethereum and USDT. Deposits are instant for most methods, while withdrawals to e‑wallets typically complete within 24 hours and card or bank transfers may take 3‑5 business days.

Yes, the welcome bonus at World Cup Info is subject to a 35× wagering requirement that must be met within 30 days of claiming the offer. The requirement applies to the bonus amount only, and different game types contribute at different rates (e.g., slots 100 %, table games 10 %).

World Cup Info provides several responsible gambling tools, such as the ability to set daily, weekly or monthly deposit limits, loss limits, session time reminders, and the option to self‑exclude either temporarily or permanently. You can also access a link to professional support organisations directly from the platform. All these features are designed to help you stay in control of your betting activity.